Refund policy

Refund and Returns Policy

At Guava Organics, we strive to ensure your complete satisfaction with our products. Your trust and confidence in us are paramount. Kindly review our detailed refund and returns policy to acquaint yourself with our procedures:

Returns:
No Returns After Delivery: To maintain hygiene and quality standards, we regret that we cannot accept returns once the product has been delivered. We appreciate your understanding in this matter.

Cancellations:
Cancellation Before Shipment: You have the option to cancel your order before it is shipped. Once the order is shipped, cancellations cannot be facilitated to ensure prompt delivery.

Refunds:
Refunds for Unsuccessful Transactions: In cases of a failed transaction, rest assured a refund will promptly be initiated to the source of payment used during the purchase.
Refund Processing Time: Expect your refund for unsuccessful transactions to be processed within 5-7 working days. Please note that the timeline may vary based on your financial institution's policies.
Should you require further clarification or need assistance regarding your order, our dedicated customer support team is readily available to assist you.